The call demanded money or his daughter would…

There was such a disconnect between the visual cue and the voice on the other end it took Mark Walker a few seconds to gather his thoughts.

The name on his iPhone showed an incoming call from Walker's daughter, Rachel, but the voice coming out when he answered was that of a manic, excitable man screaming demands for cash and threatening violence. He appeared to have his daughter and her phone.

"He says he's going to kill my daughter unless I get him $1,000 fast," Walker, 57, of Noblesville, Indiana, said. "This sudden confusion flushes over you. I knew she was on her way to school to pick up the twins. Could something have happened on the way? I'm thinking a lot of things at once."

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The call lasted two minutes with the man ranting and raving the whole time.  He demanded that Walker go to Walmart and send a money gram for $1,000.

But after about 30 seconds Walker, a private investigator, was able to slow his heart beat and gather his bearings. He asked to talk to his 34-year-old daughter, and the man refused.

"That was the first red flag," Walker said. Then he had his wife call his daughter from another phone. She promptly answered.

That told Walker he was the victim of a scam, and he was right.

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The FBI doesn't have national statistics on virtual kidnapping because most victims report the crime to local police or don't report it at all. (Photo: Tim Arbaev/Getty Images/iStockphoto)

Virtual kidnapping begins with hackers

The FBI calls the crime "virtual kidnapping." Hackers gain access to mobile phone contact lists and then use phone-disguising technology to appear as if they are calling from the purported kidnapping victim's phone.

FBI Indianapolis Supervisory Special Agent Doug Kasper said the scam is the latest, fright-inducing evolution of phone and social networking schemes operated by overseas criminal networks.

"This is the next level," Kasper said. "This is a high pressure call that has instant impact. The ability to spoof phone numbers is what makes it so instantly scary."

Kasper said the FBI is continually taking down the networks and their money launderers in the United States but they keep evolving.

"They grow more sophisticated all the time, but on our side is that the consumers are also getting more sophisticated in recognizing them," he said. "The key for the victims is to slow things down, control your emotions."

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The FBI doesn't have national statistics on virtual kidnapping because most victims report the crime to local police or don't report it at all. Because the FBI believes the scam is still prevalent, agents are encouraging the public to report the calls.

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Extortion attempt

Walker said he was suspicious because the extortion requested only $1,000.

"No one is going to kidnap someone for just $1,000," Walker said. "It's not worth it."

Kasper said the low dollar demand "was a telling sign."

"Along with requests for Apple cards and things like that," he added.

Walker also said the caller never identified Rachel as his daughter or he as her father. "He kept saying, 'You know Rachel,'" Walker said.

Adding to the confusion, he said, while he was listening to Rachel's purported kidnapper, Walker got a call from his son who was being extorted on his phone by someone saying he had kidnapped Walker.

He surmised that the scammers probably rapidly dial dozens of potential victims in one day hoping to get a hit on one. He said he was probably lucky that he was able to reach his daughter.

"That kind of ruins it for the virtual kidnapper, but they probably keep making calls until they find the one that is unable to get ahold of their loved ones and panics," he said.

Kasper called the trickery a "high volume" scheme that has enough success that to keep going is in the scammers' interest.

How to spot virtual kidnapping

The FBI offers these suggestions if you think you are the victim of virtual kidnapping:

Try to get off the phone or use another means of contacting the family member who purportedly has been kidnapped.If you are traveling with the purported kidnapping victim but not physically with the person at the time, conduct a welfare check at the person's residence or hotel.While engaging the caller on the phone, have someone call the purported kidnapping victim on a separate phone.Ask for "proof of life" and "proof of possession" and request a current photograph of the person. "Proof of possession" can help distinguish actual kidnappings for ransom from virtual kidnappings.If the scammer isn't using the purported victim's spoofed phone number, check the caller ID to see whether the caller is dialing from an out-of-state area code that is different from the purported victim's last known location. Then challenge the caller to dial from a number within the purported victim's area code and challenge the caller to call from the purported victim's cellphone.Contact the FBI or local law enforcement immediately to report the attempted virtual kidnapping and provide as much information as you can, including the phone number if you have it. Also file a report with the FBI's Internet Crime Complaint Center at www.ic3.gov.

Sensex back above 38K: Here’s how you can allocate Rs 10 lakh right now

It is not the time to invest because of the massive up move we saw in the last few days. The market might be overvalued right now. If these are your thoughts, rest assured you are not alone.

History suggests that retail investors joined the rally near highs and booked profits or closed positions when the time came to add positions. Well, the market is certainly not at its peak but the risk-to-reward ratio might have come down at least for the near term.

But, if you plan to stay in the market for the long term – the time is still right, suggest experts, and efficient portfolio allocation would be the key for wealth generation.

The market has sprinted in March to reclaim lost glory as Sensex and Nifty both are above crucial resistance levels.

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The S&P BSE Sensex has rallied 2,157 points, or about 6 percent, so far in March while Nifty50 has registered a vertical climb of 634 points, or 5.8 percent.

So, what fuelled the rally? Well, a host of global as well as domestic factors led to strong risk-on sentiment towards equities. The gush of liquidity from foreign institutional investors of about Rs 19,000 crores has been the major factor driving the rally.

"Weakness in the US dollar is normally positive for emerging market inflows and India has got more than the fair share of foreign inflows due to improving macro scenario and market sentiments," Gaurav Dua, head of research, Sharekhan by BNP Paribas told Moneycontrol.

"Recent events have increased the probability of the NDA government gaining higher than earlier expected seats in the forthcoming elections boosting market sentiment. The rally is seen across financial markets - equities, bond and appreciation in the rupee despite the rising fears of fiscal slippages," he said.

Time to put additional funds?

Experts feel that the time is fairly right for investors to get into market and dips, if any, should be used for making a diversified portfolio which leads to long-term wealth creation.

Here are views from various experts on allocation if you are looking to invest right now. We have taken Rs 10 lakh as investment corpus:

"The strategy at the current phase should be focused towards having a proper balance across different asset classes. And therefore, by keeping a long-term view, an investor can allocate 40 percent of total amount, say Rs 10 lakhs, in quality large-cap companies coupled with a marginal allocation of 10 percent in midcap/small cap companies which have to be backed by decent valuation," Dinesh Rohira. Founder & CEO at 5nance.com told Moneycontrol.

"It is also practical to allocate 30-40 percent of overall allocation in debt instrument with short-to-medium maturity papers given a possible pause in interest rate regime going forward, and remaining 10 percent to be allocated in gold or gold funds," he said.

He further added that while investing in equity, one should follow a staggered approach and gradually increase the allocation once the market stabilizes in a fair trend.

Shivendra Foujdar, Founder and Managing Partner, Avighna Trades is of the view that if an investor plans to invest Rs 10,00,000 now in the market, he/she would allocate the capital this way — 60-70% in equity (within this, one can invest 50% in largecap stocks and 30% in good quality midcaps, 10% in smallcaps and the rest 10% in high dividend yield stocks).

From the remaining, 20% amount should be invested in bond market and 10% in monthly recurring schemes. So that if the market corrects from higher levels the portfolio or financial planning of individuals should not be in trouble.

Rajesh Cheruvu, Chief Investment Officer of WGC Wealth suggest that portfolio allocation should be based on the risk profile of the investor.

Getting into top-down portfolio construct, broad strategic asset allocation should be between equity (including large, midcap, developed market equities, and emerging equities), fixed income (includes liquid, arbitrage, overnight funds) and gold.

Cheruvu further added that gold exposure should be taken across any investor risk profile given the recent slowdown in global growth has fuelled the strength seen in the asset perceived as a "flight to safety".

 

Disclaimer: The views and investment tips expressed by investment experts on moneycontrol.com are their own and not that of the website or its management. Moneycontrol.com advises users to check with certified experts before taking any investment decisions. First Published on Mar 18, 2019 09:56 am

These 3 Indicators Point to a Possible Stock Market Crash in 2019

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Now that stocks have turned around in 2019, investors are becoming complacent about the dangers lurking in the market again. To help you prepare, we're going to outline three indicators pointing to a possible stock market crash in 2019.

Investors love a bull market, but the stock market can be most vulnerable to a crash when everyone agrees that things are going well. After the CBOE Volatility Index (VIX) spike above 36 points in December, it's plunged to just 13.4 this week, its lowest point of the year.

It's clear investors are expecting smooth sailing now that the December correction is over.

But the next bear market could start in an instant.

This is precisely what happened after the dot-com bubble burst in 2000 and after the financial and housing bubble popped in 2007.

In short, just because investors are optimistic again doesn't mean a stock market crash won't happen. That's why we want to help you prepare by looking at three indicators that show a market crash is on the horizon.

When there is evidence that one or more of these are present, it's probably time to take a more conservative approach to investing and prepare your portfolio.

And these indicators are closer to flashing a market crash warning sign than you might think…

Markets Are Cyclical

The stock market has a natural ebb and flow if you know how to trace this through its regular periods.

If you consider the annual market cycle, this rings true where certain parts of the year are generally strong and others are weak. There is a common saying in the stock market, "sell in May and go away." On average, the winter months in the stock market outperform the summer months, so the maxim tells investors to ignore the market during the weakest months.

YOU KNOW IT IN YOUR GUT: Look at how things are going. Financial turmoil is coming just around the corner, maybe just a few months away. Click here…

There is also the four-year, or presidential, cycle. Yale Hirsch developed this theory, which states that the stock markets are at their weakest in the year just after a new U.S. president is elected. After that first year, the markets improve, and the cycle begins again with the next presidential election.

The third and fourth years are generally the strongest, where an administration tries to strengthen the economy to win the White House again.

While this is just an average cycle, some things can disrupt the pattern. These include political and economic events that can't be foreseen or controlled. In fact, we may already be seeing some signs of this as gross domestic product weakens.

What this means is that markets follow predictable patterns, and the biggest pattern of all is the bull and bear cycle. While stocks have risen to reach all-time highs, it hasn't been a steady ride to the top. Markets tumble into bear market cycles, losing 20% to 50% to 90% of their value before beginning to climb higher again.

If you're young, you can ride out the cycles. But if you're nearing retirement or will need your investments to earn you money, a market crash could wipe out your financial future.

And this has been the longest bull market ever. While we don't know when it will end, every bull market has ended at some point. It may not end in a full-blown stock market crash, but stocks will at least tumble 20% from their highs.

That's why investors can't afford to be complacent, as every day this bull market rages on extends its record. The cycle will hit at some point.

And one way to tell when the cycle is ending is to look at mergers…

Mergers Accelerate Before a Bear Market

Companies love a bull market. Not only are they turning higher profits, but their share prices are also moving up, which benefits their shareholders. While all of this is happening, businesses look for different ways to expand and grow. Since many have inflated share values, they use this as leverage to buy their suppliers or competitors.

Merger and acquisition activity begins to accelerate, and many companies find that they are willing to pay higher prices and take on more risk to achieve their goals. This is similar to individual investors chasing Bitcoin to its peak in 2018. Everyone knows how that played out.

The same scenario holds in the stock market when a company chases riskier and riskier deals.

The data reveals that merger activity globally showed a marked spike at the beginning of 2018. There is generally a lag between the peak in M&A activity and the peak in the stock market, so this indicator is telling investors to keep a close eye on these developments.

Unfortunately, the precise timing of this isn't very well defined. What it does do is provide a reminder that a higher volume of deals is not going to be an indicator of a perpetually growing market.

Just the opposite. It could mean that a 2019 stock market crash is on the horizon.

That's why investors are caught off guard.

Investors Remain Optimistic Until the End

Join the conversation. Click here to jump to comments…

Themis (GET) Achieves Market Cap of $0.00

Themis (CURRENCY:GET) traded down 0.1% against the dollar during the 24-hour period ending at 22:00 PM E.T. on March 14th. Over the last week, Themis has traded up 40% against the dollar. One Themis token can now be bought for about $0.0022 or 0.00000057 BTC on popular cryptocurrency exchanges including HitBTC and HADAX. Themis has a market capitalization of $0.00 and $645,855.00 worth of Themis was traded on exchanges in the last 24 hours.

Here is how related cryptocurrencies have performed over the last 24 hours:

Get Themis alerts: XRP (XRP) traded down 0.6% against the dollar and now trades at $0.31 or 0.00007968 BTC. Binance Coin (BNB) traded 0.9% higher against the dollar and now trades at $15.13 or 0.00385502 BTC. Stellar (XLM) traded down 1.4% against the dollar and now trades at $0.11 or 0.00002736 BTC. Tether (USDT) traded 0.1% lower against the dollar and now trades at $1.01 or 0.00025733 BTC. TRON (TRX) traded 1% higher against the dollar and now trades at $0.0227 or 0.00000578 BTC. Bitcoin SV (BSV) traded up 0.6% against the dollar and now trades at $66.26 or 0.01687777 BTC. NEO (NEO) traded up 3.3% against the dollar and now trades at $9.28 or 0.00236449 BTC. VeChain (VET) traded 0.4% higher against the dollar and now trades at $0.0052 or 0.00000132 BTC. Crypto.com Chain (CRO) traded 3% higher against the dollar and now trades at $0.0657 or 0.00001673 BTC. Basic Attention Token (BAT) traded up 3% against the dollar and now trades at $0.20 or 0.00004976 BTC.

Themis Token Profile

Themis launched on August 22nd, 2017. Themis’ total supply is 1,000,000,000 tokens. The official website for Themis is themis.network. Themis’ official Twitter account is @themisnetwork.

Buying and Selling Themis

Themis can be traded on these cryptocurrency exchanges: HADAX and HitBTC. It is usually not presently possible to purchase alternative cryptocurrencies such as Themis directly using US dollars. Investors seeking to trade Themis should first purchase Bitcoin or Ethereum using an exchange that deals in US dollars such as Changelly, Gemini or Coinbase. Investors can then use their newly-acquired Bitcoin or Ethereum to purchase Themis using one of the exchanges listed above.

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This car brand keeps the most customers happy

Service is a critical issue for customer satisfaction, and new research finds a wide range of satisfaction for car brands.

The J.D. Power 2019 Customer Service Index study showed how service can be either improved or undermined by how well dealers handle owners. The results found Porsche had the best customer service among brands sold in the United States. Fiat had the worst.

The study divided brands into "luxury" and "mass market" categories. Among luxury brands, Porsche's first place position (with a score of 893 out of a possible 1,000) was followed by Lexus (881), the Toyota luxury brand, then GM's Cadillac (880) and Nissan's luxury division Infiniti (878). Land Rover was at the bottom of the luxury list (781), slightly below Jaguar (825). Both are owned by Tata Motors.

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Among mass market brands, GM's Buick ranked first (857), followed by BMW's Mini (853). Fiat Chrysler's Fiat brand was ranked worst (743). It was joined by four other Fiat Chrysler brands in making up the five worst. Ram (783), the company's pickup brand, was slightly better than Fiat. Jeep (803) was the third worst in the mass market category, Dodge was the fourth worst (804) and Chrysler was the fifth worst (805).

Auto manufacturers have to be concerned with more than what people think of car brands before they buy them. Service is a critical issue for customer satisfaction. (Photo: Thinkstock)

The study asked 57,286 owners and lessees of 2016 to 2018 model-year vehicles about five aspects of service. The study was conducted between October and December. J.D. Power broke service into five categories and then weighted them to create the grades. For what it calls the "vehicle owner service experience," J.D. Power included service quality with a 27 percent weighting; service initiation, which was weighted at 20 percent; service advisors, also at 20 percent; service facilities were at 17 percent; and vehicle pickup was 16 percent of the grade.

Technology has changed the way dealers communicate with customers. Many of the people surveyed want the ability to schedule over the internet. Chris Sutton, Vice President, U.S. Automotive Retail Practice at J.D. Power, said, "Service customers want the convenience that technology offers them. For example, 34 percent of customers indicate they prefer to communicate via text message – but this only occurs 9 percent of the time. There's no reason why this isn't a more widely adopted practice across the industry."

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24/7 Wall St. reviewed the average number of days each car model sat on a dealer's lot before being sold, or days to turn, in the U.S. market in 2018, based on data provided by Kelley Blue Book. These are the 26 cars that sold in more than 130 days in 2018. Photo by Bill Pugliano / Getty ImagesFullscreen26. BMW 6 Series• Average days on lot: 130.3• 2018 sales: 3,764• 2017 sales: 3,355• Starting at: $70,300 Courtesy of BMWFullscreen25. Cadillac CTS• Average days on lot: 130.3• 2018 sales: 11,219• 2017 sales: 10,344• Starting at: $46,995 Handout / Getty ImagesFullscreen24. GMC Canyon• Average days on lot: 130.6• 2018 sales: 33,492• 2017 sales: 32,106• Starting at: $21,500 Bill Pugliano / Getty ImagesFullscreen23. Volkswagen Golf SportWagen• Average days on lot: 130.6• 2018 sales: 14,123• 2017 sales: 26,700• Starting at: $21,895 David McNew / Getty ImagesFullscreen22. Fiat 500X• Average days on lot: 130.7• 2018 sales: 5,223• 2017 sales: 7,665• Starting at: $19,995 David McNew / Getty ImagesFullscreen21. Hyundai Santa Fe• Average days on lot: 130.9• 2018 sales: 94,016• 2017 sales: 105,416• Starting at: $24,250 Bryan Mitchell / Getty ImagesFullscreen20. Buick Regal• Average days on lot: 132.8• 2018 sales: 14,118• 2017 sales: 11,559• Starting at: $25,070 52248755@N03 / FlickrFullscreen19. Cadillac XT5• Average days on lot: 133.0• 2018 sales: 60,565• 2017 sales: 68,312• Starting at: $41,695 Brian Ach / Getty ImagesFullscreen18. Toyota Yaris iA• Average days on lot: 133.4• 2018 sales: 25,115• 2017 sales: 35,727• Starting at: $15,450 Courtesy of ToyotaFullscreen17. Cadillac ATS• Average days on lot: 135.2• 2018 sales: 10,859• 2017 sales: 13,100• Starting at: $38,995 autovivacom / FlickrFullscreen16. Fiat 124 Spider• Average days on lot: 137.0• 2018 sales: 3,515• 2017 sales: 4,478• Starting at: $25,190 Scott Olson / Getty ImagesFullscreen15. Mini Cooper• Average days on lot: 137.9• 2018 sales: 26,119• 2017 sales: 30,710• Starting at: $21,900 Scott Halleran / Getty ImagesFullscreen14. Audi A8• Average days on lot: 139.3• 2018 sales: 1,599• 2017 sales: 3,127• Starting at: $83,800 christiandflores / FlickrFullscreen13. Volvo 90 Series• Average days on lot: 139.7• 2018 sales: 9,662• 2017 sales: 11,090• Starting at: $47,350 Courtesy of VolvoFullscreen12. Alfa Romeo Stelvio• Average days on lot: 141.5• 2018 sales: 12,043• 2017 sales: 2,721• Starting at: $40,295 Vauxford / Wikimedia CommonsFullscreen11. Buick LaCrosse• Average days on lot: 143.4• 2018 sales: 15,527• 2017 sales: 20,161• Starting at: $29,570 Spencer Platt / Getty ImagesFullscreen10. Audi A7• Average days on lot: 143.6• 2018 sales: 3,852• 2017 sales: 4,810• Starting at: $68,000 Chris McGrath / Getty ImagesFullscreen9. Fiat 500L• Average days on lot: 146.2• 2018 sales: 1,413• 2017 sales: 1,664• Starting at: $21,910 Kevork Djansezian / Getty ImagesFullscreen8. Jaguar XJ• Average days on lot: 146.3• 2018 sales: 1,579• 2017 sales: 2,721• Starting at: $75,700 Scott Olson / Getty ImagesFullscreen7. Chevrolet Impala• Average days on lot: 147.7• 2018 sales: 56,556• 2017 sales: 75,877• Starting at: $28,020 Tim Boyle / Getty ImagesFullscreen6. Mercedes-Benz E-Class• Average days on lot: 156.1• 2018 sales: 47,936• 2017 sales: 53,304• Starting at: $53,500 Scott Olson / Getty ImagesFullscreen5. Chrysler 200• Average days on lot: 157.6• 2018 sales: 1,043• 2017 sales: 18,457• Starting at: N/A Andrew Burton / Getty ImagesFullscreen4. Fiat 500• Average days on lot: 160.3• 2018 sales: 5,370• 2017 sales: 12,685• Starting at: $16,495 Giuseppe Cacace / Getty ImagesFullscreen3. Volvo 60 Series• Average days on lot: 177.9• 2018 sales: 11,876• 2017 sales: 16,825• Starting at: $35,800 Courtesy of VolvoFullscreen2. Volkswagen Touareg• Average days on lot: 194.1• 2018 sales: 2,022• 2017 sales: 3,545• Starting at: N/A Vauxford / Wikimedia CommonsFullscreen1. Mitsubishi Lancer •Average days on lot: 195.3 • 2018 sales: 3,351 • 2017 sales: 12,725 • Starting at: N/A mitsubishicars.comFullscreenInterested in this topic? You may also want to view these photo galleries:Replay1 of 272 of 273 of 274 of 275 of 276 of 277 of 278 of 279 of 2710 of 2711 of 2712 of 2713 of 2714 of 2715 of 2716 of 2717 of 2718 of 2719 of 2720 of 2721 of 2722 of 2723 of 2724 of 2725 of 2726 of 2727 of 27AutoplayShow ThumbnailsShow CaptionsLast SlideNext Slide

The ability to work with dealers over the internet has not changed the importance of what happens in the service department when people bring in their cars. J.D. Power researchers said it is critical for dealers to tell customers what work will be performed on their vehicles, keeping them up to date on the status of the work and letting them know when the work on their vehicles will be finished, providing what the research pegged as "service advisor helpfulness."

Another point made by J.D. Power was that satisfied customers help promote brand perception among other people. There is, the research firm pointed out, a long-term benefit for dealers whose customers who felt they received good dealer service. Satisfied customers are not just likely to come back. They might bring back their friends.

24/7 Wall Street is a USA TODAY content partner offering financial news and commentary. Its content is produced independently of USA TODAY.

FacebookTwitterGoogle+LinkedInThese cars are so popular they're selling out FullscreenPost to FacebookPosted!

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24/7 Wall St. reviewed the average number of days each model sat on a dealer lot before being sold in 2018 in the United States, based on data provided by Kelley Blue Book. These are the 26 cars that sold in less than 50 days in 2018. Courtesy of ToyotaFullscreen26. Toyota Tacoma• Average days on lot: 49.6• 2018 sales: 245,659• 2017 sales: 198,124• Starting at: $25,700 Scott Olson / Getty ImagesFullscreen25. Lexus ES• Average days on lot: 49.5• 2018 sales: 48,482• 2017 sales: 51,398• Starting at: $39,600 Navigator84 / Wikimedia CommonsFullscreen24. Toyota Camry• Average days on lot: 49.4• 2018 sales: 343,439• 2017 sales: 387,081• Starting at: $23,945 toyota.comFullscreen23. Subaru Forester• Average days on lot: 49.0• 2018 sales: 171,613• 2017 sales: 177,563• Starting at: $24,295 Robert Hradil / Getty ImagesFullscreen22. Lexus RC• Average days on lot: 49.0• 2018 sales: 3,358• 2017 sales: 7,363• Starting at: $41,145 Robert Hradil / Getty ImagesFullscreen21. Subaru Outback• Average days on lot: 48.9• 2018 sales: 178,854• 2017 sales: 188,886• Starting at: $26,345 subaru.comFullscreen20. Hyundai Kona • Average days on lot: 48.8 • 2018 sales: 47,090 • 2017 sales: N/A • Starting at: $19,240 37147296@N03 / FlickrFullscreen19. Lexus LS• Average days on lot: 45.8• 2018 sales: 9,301• 2017 sales: 4,094• Starting at: $75,300 37147296@N03 / FlickrFullscreen